Zoe Boomer logo

Terms and Conditions

TERMS AND CONDITIONS OF PURCHASE

When you access this website you agree to the terms and conditions contained in it.  If you do not agree to them you should cease to use it immediately.  This website is provided solely for your personal use.  You may not use it for any commercial purpose.  You access this website entirely at your own risk.  The content of the website is “as seen” and its accuracy is not explicitly or implied by guaranteed.  ZOEB may change the website, withdraw any part of it or update product information at any time.  You should read the Terms and Conditions often to ensure that they are still acceptable to you, and if they are not you should cease use of the website immediately.

ACCEPTANCE OF YOUR ORDER

The display or any item on this website is not an offer to sell, and ZOEB shall be under no obligation to supply any products ordered through this website.  By placing an order you make an offer to purchase the item/s.  An acknowledgement of your order will be sent as soon as possible but ZOEB will be under no obligation to supply the item/s ordered unless they are in stock and are available at the price/s required.

If item/s ordered are out of stock, subject to a delay or the price is higher than that shown on your order ZOEB will try to contact you at the e-mail address you have provided.  If ZOEB is unable to contact you or if you do not respond to the email ZOEB will process the remaining item/s in your order.  A substitute product will not be supplied unless you expressly authorise it.

SHIPPING AND DELIVERY RATES

For information on our shipping and delivery rates please CLICK HERE

RETURNS AND EXCHANGE POLICY

You may return unsuitable items for refund or exchange within 14 days of the despatch date.  You must notify ZOEB within 48 hours of receiving an item of your intention to return it and obtain a RETURN REFERENCE NUMBER (RRN) by emailing ZOEB at www.zoeboomerfashions.com.  You must write your RRN on the original receipt and include the receipt in the return parcel.   ZOEB will not accept the returned item/s for refund or exchange without the original receipt duly marked with your RRN.  ZOEB will only exchange an item for the same item in a different size, subject to availability.  If you require a different garment you must make a new order.

Any returned item received after the 14 day deadline will only be accepted at the discretion of ZOEB and will be refunded only by way of a ‘credit note’ which can be used to purchase online.

All returns must be sent to Zoe Boomer Fashions (address) for the attention of (name).  The returned item must be in new unused and unworn condition with garment tags attached and all original packaging.  If there is in ZOEB’s opinion any indication that the item has been used it will not be accepted and will be returned to you.

If you wish to receive a refund ZOEB will credit the original purchaser’s credit card with the sum paid less any taxes or duties and less the postal costs.

ZOEB advises sending returned items by registered post or Courier and keeping your proof of postage certificate.  ZOEB is not responsible for any items lost or damaged in transit.  The postal costs of return are your responsibility and ZOEB will reimburse you only if the returned item is damaged, faulty or incorrectly supplied.  Your Statutory Right are unaffected.

All sale items must be returned within 7 days of you receiving your RRN.

PAYMENT

You can make payment online by VISA, MASTER CARD, AMERICAN EXPRESS, MAESTRO or DINERS card.  You must use your own credit or debit card.  ZOEB cannot be held liable for any delay for non-delivery if your card issuer refuses to authorise payment.  ZOEB also reserves the right to cancel your order. 

When you place an order through this website you warrant that the payment details provided on your order are valid and correct and that payment will be made in full.  You are responsible for ensuring that the delivery details you provide are accurate and correct.

JURISDICTION

This website is operated by ZOEB in the UK.  These terms and conditions, and all matters connected with any order placed by you via this website will be governed by UK Law.

COPYRIGHT

This website is owned and operated by Zoe Boomer trading as Zoe Boomer Fashion which has copyrighted all content of the Site.

All worldwide rights are reserved and this Site and its contents may only be used by you for personal non-commercial use. Reproduction in whole or in part of this website is not permitted without the prior written permission of Zoe Boomer trading as Zoe Boomer Fashions.

Except for contractual obligations to supply goods following acceptance of orders ZOEB, nor any of its Directors, employees, suppliers or other representatives shall be liable in contract, tort, negligence or other wise for any loss or damage whatsoever in any way connected with your use of this website and you agree to indemnify ZOEB in respect of any loss or damage sustained by your use of this website.